Policies

FlaxiePacks™ is an American company, and a wholly owned subsidiary of The McCoy Media Group, Inc. We are licensed with the state of Maryland, and registered with the IRS.

We pride ourselves on meticulous construction, appealing presentation and careful shipping. That’s why we sew, pack and mail each item ourselves. Whether your Flaxie Pack is a gift for someone else, or a treat you’ve bought just for you, we want you to smile when you open the box.

Shipping Details

  • Packages are shipped via UPS or USPS Priority Mail.
  • Products are typically shipped within 72 hours following receipt of cleared payment, excluding weekends & holidays.
  • Local Delivery is available to customers in Frederick county for $4.95.
  • Local pick-up is often available by appointment Please contact info@flaxiepacks.com for details.

We love hearing from you! If you have any questions whatsoever, please drop us a line.

Payment Methods Accepted

  •  Paypal
  •  Direct credit/debit card payments

Return Policy

Our goal is to have happy, repeat customers who enjoy our products for a lifetime. If for some reason you are not pleased with your purchase from Flaxie Packs, let us know. Unless the item shows obvious signs of being handled improperly (burns, water marks or other stains), we will refund your money using the original form of payment less handling charges.

Our goal is to have happy, repeat customers who enjoy our products for a lifetime. If for some reason you are not pleased with your purchase, email us at info@flaxiepacks.com. Unless the item shows obvious signs of being handled improperly (burns, water marks or other stains), we will refund your money using the original form of payment less handling charges.

Flaxie Packs are designed to soothe, relax and comfort. We claim no therapeutic or medicinal benefit. Use of any Flaxie Packs™ product is not a substitute for medical care.